Job Opening 2025: Data Analyst Role at Genpact

Job Key Details

Job	Process Associate/ Data Analyst
Primary Location	India-Bangalore
Education Level	Bachelor’s / Graduation / Equivalent
Job Category	Full Time

If you are looking for a promising career in data analysis with one of the world’s leading professional services and solutions firms, this opportunity at Genpact is for you. With over 125,000 professionals across 30+ countries, Genpact is known for delivering transformative results for its Fortune Global 500 clients. This Process Associate/Data Analyst role opens the door to a dynamic, fast-paced work environment where you can apply your skills in data analysis, process management, and reporting.

In this article, we provide a detailed overview of the role, how to apply, and insights to help you secure the position.

About Genpact

Genpact, headquartered in New York, is a global leader in professional services focused on business transformation. Combining expertise in digital operations, data analytics, and artificial intelligence, the company empowers businesses to create lasting value. Whether you’re a fresher or an experienced professional, Genpact offers a platform to grow your career through its innovative, employee-first approach.

Role Overview: Process Associate/Data Analyst

The role of a Process Associate/Data Analyst involves working closely with operations teams to manage data, prepare reports, and provide insights to stakeholders. The job is based in Bangalore, India, and requires candidates with strong analytical skills and expertise in handling data-driven processes.

Key Responsibilities

1. Data Management & Reporting:

• Maintain reports and spreadsheets for historical data.
• Manage email queues efficiently.
• Work closely with the Operations team to deliver daily, weekly, and monthly reports.

2. Proactive Monitoring:

• Report observations to workforce management teams.
• Suggest staffing plan adjustments to avoid SLA breaches.
• Send alerts for potential SLA misses proactively.

3. Insight Generation:

• Provide insights on existing data to internal and external stakeholders.
• Analyze volume variations by team or agent and alert relevant stakeholders.

What Genpact Looks for in Candidates

Minimum Qualifications

To excel in this role, you should possess:

• Excellent communication skills (both written and verbal).
• Comfort in handling large volumes of data and numbers.
• Proficiency in using Microsoft Excel.
• The ability to manage multiple assignments in a fast-paced, deadline-driven environment.
• Strong analytical and quantitative skills to identify trends in data and make informed decisions.

Preferred Skills

Although not mandatory, the following skills will give you an edge:

• Expertise in Power BI for data visualization.
• Familiarity with SQL databases and process automation using Access.
• Presentation skills to communicate insights effectively.
• Certification in Lean/Six Sigma.
• Knowledge of data science concepts.

Why Choose Genpact?

1. Global Presence: Genpact operates in over 30 countries, offering diverse exposure and global career opportunities.
2. Innovation-Driven Culture: The company thrives on innovation and focuses on leveraging technology and AI to deliver value.
3. Learning Opportunities: From certifications to skill development programs, Genpact invests heavily in employee growth.
4. Equal Opportunity Employer: Genpact values diversity and inclusion, ensuring a welcoming and supportive work environment for everyone.

How to Apply for This Position

To apply for the Process Associate/Data Analyst position at Genpact:

1. Visit the Official Job Portal: Go to Genpact’s careers page at www.genpact.com.
2. Search for Job ID ANA015927: Use the job title or ID to locate the specific position.
3. Submit Your Application: Create an account, upload your updated CV, and complete the application form.
4. Prepare for Follow-Up: Keep your email and phone accessible, as shortlisted candidates are typically contacted within 1–2 weeks.

Frequently Asked Questions (FAQs)

1. Who can apply for this role?

Candidates with a Bachelor’s degree in engineering, computer science, or any related field are eligible. Those with relevant experience in data analysis or certifications in related fields are preferred.

2. What is the work location for this job?

The position is based in Bangalore, India.

3. Is prior experience required for this role?

While prior experience is advantageous, freshers with a strong academic background and relevant skills are encouraged to apply.

4. What tools should I be proficient in?

Proficiency in Excel is mandatory. Familiarity with tools like Power BI, SQL databases, and data visualization software is an added advantage.

5. Are there any fees for applying?

No. Genpact does not charge fees to process applications or hire candidates. Be cautious of scams asking for payments for starter kits or training programs.

6. Is this a remote position?

The job is full-time and based at Genpact’s Bangalore office. However, hybrid or remote options may be discussed during the hiring process, depending on the role’s requirements.

Interview Tips for Genpact’s Process Associate Role

• Prepare Your Resume: Tailor it to highlight your skills in data analysis, Excel, and Power BI.
• Brush Up on Excel Skills: Be prepared to demonstrate knowledge of pivot tables, VLOOKUP, and other advanced Excel functions.
• Showcase Analytical Thinking: Be ready to discuss past experiences where you analyzed data to make decisions or improve processes.
• Research Genpact: Familiarize yourself with the company’s values, recent projects, and industry focus to demonstrate your interest in the role.

The Process Associate/Data Analyst position at Genpact offers an excellent platform to grow your career in data analysis and process optimization. Whether you are a fresher or an experienced professional, the role provides ample opportunities to work on impactful projects in a globally recognized company.

If you meet the qualifications and are passionate about data analysis, don’t miss out on this opportunity. Apply today and take the next step in your career with Genpact!

Ready to Apply?
Visit Genpact Careers and apply for Job ID ANA015927.

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