Are you looking to start or grow your career in sales or customer success? Interview Kickstart (IK), a leading career accelerator for tech professionals, is hiring motivated individuals for two incredible opportunities: Sales Associate – US (Junior Program Advisor) and Customer Success Associate – US. These roles are remote, offer excellent perks, and provide an opportunity to work with a globally recognized organization dedicated to transforming careers in the tech industry. Read on to learn more about these roles, their requirements, and the benefits of joining IK.
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About Interview Kickstart
Interview Kickstart specializes in preparing tech professionals for challenging interviews at top companies like Google, Facebook, and Netflix. With structured training programs led by industry veterans, IK has empowered over 15,000 engineers to achieve their career goals. A fully remote organization, IK offers a supportive environment where innovation, growth, and collaboration thrive.
Position 1: Sales Associate – US (Junior Program Advisor)
Role Overview
This role is perfect for freshers eager to jumpstart their career in sales. As a Junior Program Advisor, you will play a key role in communicating with potential customers, understanding their needs, and helping them choose the right solutions. Your work will directly impact the growth of the business while providing you with hands-on experience in sales and customer engagement.
Key Responsibilities
- Customer Interaction: Reach out to potential customers through calls, emails, and follow-ups.
- Understanding Needs: Identify customer requirements and recommend suitable programs.
- Product Presentation: Clearly explain the features and benefits of IK’s offerings.
- Information Sharing: Address customer queries and provide additional details as required.
- CRM Management: Keep customer records updated in the CRM system.
- Customer Relationship Building: Foster positive relationships to ensure a smooth sales process.
- Upselling: Identify opportunities to upsell relevant programs based on customer needs.
What We’re Looking For
- Education: A bachelor’s degree is required (BE/B.Tech preferred).
- Experience: Freshers are welcome to apply; prior interest or knowledge in sales is an advantage.
- Skills: Excellent communication, proactive attitude, and eagerness to learn.
Work Mode and Schedule
- Remote Work: This is a permanent work-from-home position.
- Shift Timing: US hours (9:00 PM to 7:00 AM IST).
Compensation and Perks
- Salary: ₹6 lakh per annum.
- Incentives: Uncapped earning potential through performance-based incentives.
Why Join This Role?
Starting your career in a dynamic sales environment like IK offers immense learning opportunities. You’ll gain valuable skills in communication, customer relationship management, and sales strategies—all while working with a high-performing team.
Position 2: Customer Success Associate – US
Role Overview
As a Customer Success Associate, you will act as the bridge between IK and its students, ensuring their smooth onboarding and journey through IK’s programs. Your role will involve guiding students, tracking their progress, and maintaining high engagement and satisfaction levels throughout the learning process.
Key Responsibilities
- Onboarding Assistance: Help students complete onboarding formalities and welcome them to the program.
- Progress Monitoring: Track the progress of students across multiple cohorts to maximize completion rates.
- Student Support: Offer additional guidance to minimize dropouts and deferrals.
- Feedback Collection: Gather reviews and referrals to continuously improve the program.
- Collaboration: Work with internal teams to enhance the student learning experience.
- Documentation: Maintain detailed records using tools like Google Sheets and CRM systems.
- Student Communication: Engage with students via calls, emails, and direct messages.
- Mentoring: Motivate and connect students with career and guidance coaches as needed.
- Query Resolution: Serve as the primary point of contact for all student inquiries and concerns.
What We’re Looking For
- Experience: 2–7 years in customer success, customer service, sales, or other customer-facing roles.
- Skills: Strong communication, organizational abilities, and experience with data tracking tools like Google Sheets or CRM platforms.
- Education: Bachelor’s degree in business-related fields is a plus.
- Availability: Comfortable working US hours, including evening shifts (PST).
Why This Role Matters
Customer Success Associates are essential to ensuring students achieve their goals with IK. By providing personalized support, you’ll play a critical role in maintaining high satisfaction rates and building lasting relationships with students.
Why Join Interview Kickstart?
IK offers a unique opportunity to work with a fast-growing, remote-first company making a meaningful impact in the tech industry. Here’s why you should consider joining:
- Remote Work Flexibility: Work from the comfort of your home while collaborating with a global team.
- Competitive Compensation: Enjoy attractive salaries and performance-based incentives.
- Growth Opportunities: Gain exposure to international markets and develop valuable skills.
- Collaborative Culture: Be part of a supportive environment where innovation and teamwork are celebrated.
- Purpose-Driven Work: Contribute to helping professionals achieve their dreams at top companies.
How to Excel in These Roles
For Sales Associate:
- Hone Your Communication Skills: Practice active listening and clear articulation.
- Understand the Product: Learn IK’s offerings thoroughly to present them effectively.
- Stay Organized: Use CRM tools to keep track of customer interactions.
For Customer Success Associate:
- Be Empathetic: Understand the challenges students face and offer tailored solutions.
- Stay Proactive: Regularly check in on students’ progress and address concerns promptly.
- Leverage Tools: Use Google Sheets and CRM platforms to streamline processes.
How to Apply
Both roles offer exciting pathways to a fulfilling career at IK. If you’re interested, prepare a strong application by highlighting your relevant skills and enthusiasm for the role. Be sure to tailor your resume to showcase your communication skills, problem-solving abilities, and passion for customer success or sales.
Go to the application form, provide personal information, upload your resume, select the required details and finally submit your application.
Interview Kickstart is more than just a workplace—it’s a launchpad for ambitious professionals who want to make a difference. Whether you’re starting your career in sales or looking to make an impact in customer success, IK provides the tools, support, and environment to help you thrive. Don’t miss this opportunity to be part of a team that’s transforming the lives of thousands of tech professionals worldwide.
Apply now to kickstart your journey with IK and take the first step toward an exciting and rewarding career!