Sutherland Is Hiring For Remote Customer Support I Apply Now

bpo voice process work from home job for freshers

Looking for a promising career in customer support? Sutherland is hiring for remote customer support, offering an exciting opportunity for freshers and experienced professionals to work from home. If you have strong communication skills and a passion for customer service, this could be the perfect role for you. Read on to learn more about this customer support associate job at Sutherland and how you can apply.

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Sutherland Remote Customer Support Job Overview

Sutherland is hiring customer support associates for a collections voice process. The job involves handling accounts receivable tasks, ensuring timely payment collections, and maintaining client relationships. The position is remote, allowing you to work from any location in India.

Key Responsibilities in Sutherland Customer Support Role

As a Customer Support Associate at Sutherland, your primary duties will include:

Managing and following up on accounts receivables through phone calls and emails.
Maintaining detailed correspondence and updating accounts receivable records.
Collaborating with internal teams (Billing, Finance, Legal, and Customer Service) to resolve customer queries.
Monitoring high-risk accounts and escalating issues to management when needed.
Ensuring timely collection of payments and maintaining customer relationships.
Strategizing the portfolio and fixing root causes for any payment delays.
Preparing daily aging reports and improving the collections process.
Meeting monthly productivity goals and providing updates to leadership.

Job Details for Sutherland Customer Support Hiring

Job Role: Customer Support Associate (Voice/Blended Process)
Industry: BPM/BPO
Employment Type: Full-time, Permanent
Experience Required: 0-2 years (Freshers can apply)
Salary: ₹2.5 – 3.5 LPA
Location: Remote (Work from Home)
Shifts: Rotational night shifts, 5 days a week with 2 rotational offs

Skills & Qualifications for Sutherland Remote Customer Support

Education: Any graduate can apply.
Skills Required:
- Experience in collections process, international voice process, or inbound/outbound calling (preferred but not mandatory).
- Strong communication skills in English.
- Ability to manage accounts and follow up on pending payments.
- Detail-oriented approach with strong problem-solving skills.
- Ability to collaborate with internal teams and handle customer queries effectively.

Why Join Sutherland Remote Customer Support Team?

Sutherland is a globally recognized company known for its experience-led digital transformation. With a strong presence in customer service and AI-driven solutions, the company provides a dynamic work environment that fosters growth and learning. By joining Sutherland’s customer support team, you get:

The flexibility to work from home.
A structured training program to enhance your skills.
Opportunities for career advancement within the company.
A diverse and inclusive workplace culture.
The chance to work with an established global brand that values innovation and excellence.

How to Apply for Sutherland Remote Customer Support Role

If you are interested in this remote customer support job at Sutherland, apply now through the official company website or job portals. Ensure that you have an updated resume highlighting your communication skills, customer service experience, and any relevant qualifications.

Final Thoughts

Sutherland is hiring for remote customer support, providing a fantastic opportunity for individuals looking to build a career in customer service. If you have a knack for problem-solving, enjoy interacting with customers, and want to work from the comfort of your home, this is the right job for you. Apply today and take the next step toward a rewarding career in customer support at Sutherland.

Apply Here